Where Is the Soul of Dell?
The soul of Dell should be the focus After reading the WSJ article "Michael Dell Looks Beyond PC Business," you may wonder where is the soul of Dell. In the…
The soul of Dell should be the focus After reading the WSJ article "Michael Dell Looks Beyond PC Business," you may wonder where is the soul of Dell. In the…
Talent: a key CEO priority A report by the Conference Board, CEO Challenge 2011: Fueling Business Growth with Innovation and Talent Development, cites Business Growth followed by a focus on…
Customer service matters Is customer service a problem in your company? Today I spoke with a customer service rep at Go Daddy, and he was brilliant. He had a great…