Are You Engaging your Employees or Is a Revolution Brewing?
The fall of Mubarak in Egypt was a result of the unrelenting protests by masses of citizens in their efforts to seek liberty and the ability to live their lives…
The fall of Mubarak in Egypt was a result of the unrelenting protests by masses of citizens in their efforts to seek liberty and the ability to live their lives…
Changing school culture is an intricate process Harvard Business School is revamping its M.B.A. program. According to a Wall Street Journal article, they are putting a greater emphasis on ethics…
Delta Air Lines has not been doing so well in customer service. If you go to FightStats.com, you will see that for December 1, 2010 to January 31, 2011, the…
Changing the BP culture Bob Dudley--the new chief executive of BP-- stated he will move BP to having a greater safety culture. In his September 2010 press release, he describes…
Prevent errors to improve hospital safety Shortages of some injectable generic drugs have resulted in increased medical errors negatively impacting hospital safety. According to the Institute for Safe Medication Practices, September…
Air France safety questioned If you read the Wall Street Journal article in 2011, "Air France Panel Cites Wide Safety Deficiencies," you probably won't rush to fly on an Air…
Toyota quality in question Another recall for Toyota. Now over 1.7 million vehicles world-wide including some Lexus models are being recalled for defective fuel devices or other faulty parts. What…
Conduct a communications audit Have you conducted a communications audit recently? Is communications a problem in your company? For example, does information flow top/down, bottom/up and laterally? Do employees get…
So what is the optimal size for effective decision-making? Much of work today is done in teams. Even in MBA programs, the team is the structure used to meet class…
Employee morale may suffer Does your company use Groupon or other online promotions to pull customers to your business? And does it work? An interesting article in the Jan.-Feb. 2011…